ABOUT US

OUR MISSION
To provide best-in-class information management solutions and maintain exemplary customer service at a fair and transparent rate in the Canadian Information Management industry.

OUR VISION
To serve every Canadian business with technologically advanced, highly customizable and customer-driven information management services that guarantee security, convenience and peace of mind.

OUR VALUES
• Uphold the safety of our employees and customers: Protect our stakeholders’ interests as if they were our own.
• Strive to exceed expectations: Look beyond the present to serve future customer and business needs.
• Own your work: Take responsibility for the success and failure not just of ourselves, but also our team, customers and company.
• Embrace diversity and inclusion: Appreciate diverse ideas, unique perspectives and different personalities to spark innovation.

United by our mission, inspired by our vision and guided by our values, our team strives to provide our clients with peace of mind by delivering unparalleled security for the information they value. This is also why our team has to undergo stringent screening, which includes:

- Canadian Criminal Record Check (CPIC), consisting of a search of the RCMP National Repository of Criminal Records, before the start of employment and annually thereafter.
- Reliability Status Clearance, which involves enhanced RCMP-based background checks for those handling client records.

By applying integrity, dedication, expertise and enthusiasm to their respective roles every day, RecordXpress team members are the catalyst that drives the organization’s success.

Established in 2008, RecordXpress was created as a local competitive option for securely storing and managing confidential information and data with reasonable, flexible and transparent costs. Taking pride in building reliable and longstanding relationships with our clients, we are committed to offering exceptional best-in-class records management services, where our clients’ information security is our top priority.

With secure locations spread across Canada, RecordXpress provides more than document storage and records management services - we bring peace of mind to our clients with our highly efficient and streamlined operation that protects records from creation to receipt, via effective maintenance and archival, seamless retrieval and delivery, as well as thorough disposal.

Built on the latest technology, our state-of-the-art Regulatory Information Management (RIM) software and barcode tracking technology make tracking, access and retrieval from box level to file level so simple and efficient that our clients can easily obtain the right records whenever they want.

Professional Memberships/Certifications:
- ARMA (Association of Records Managers and Administrators)
- i-SIGMA (International Secure Information Governance & Management Association)
- TLOMA (The Law Office Management Association)
- CFIB (Canadian Federation of Independent Business)

To uphold the highest level of customer service that surpasses our client's expectations, the leadership team is committed to fostering a culture of teamwork, innovation and shared responsibility to guide and inspire the team to conduct business in a socially responsible manner with the utmost integrity.

Andrew Brown – President of RecordXpress, a division of StorageVault Canada Inc.
Over his 25 year career in Business, Andrew has helped build nationally recognized GTM models for companies ranging from Mid Sized Regionals to a Global Fortune 500 enterprise. Andrew most recently held the position of Head of Global Digital Business Development at Iron Mountain where he was responsible for all Digital customer facing and GTM revenue activities around the world.  Prior to that he was the SVP and GM of the North American Digital Solutions Division at Iron Mountain where he had overall responsibility for strategy development, P&L performance, operations and solution commercialization. He lead the design and managed M&A, sales, operational delivery, and technology.  Andrew has a BA from Western University and an MBA from AIC.
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Andrew Stiles – General Manager of RecordXpress, a division of StorageVault Canada Inc.
Andrew has been in the RIM business for over 20 years and worked as an Operations Manager for Recall Canada and helped start the operations for Securit Records Management Inc. Andrew has had extensive experience relocating a number of major companies including the medical records from major Toronto hospitals.